Jana Lakshmi Financial Services, started in 1999 had grown to become the largest urban micro finance institution in India with over 30 lakh customers by 2016. In 2018, it transitioned to a Jana Small Finance Bank, expanding from being a mere lending institution to the poor, to a full service financial institution.
The underlying philosophy of the Jana Bank is to enable the dreams and aspirations of each individual in their network – from staff to customers. They encourage the articulation of each customer’s life journey so far and their dreams for the future which the bank can then help them plan for.
The interior design of the headquarters responded to the vision and ethos of the bank both in the design of the public areas – the experience centre in the ground floor and viewing deck on the 12th floor and in the everyday office spaces, with additional spaces for collaboration, reflective thinking and relaxation. The design embraced the excellent views that were available around the site.